Privacy Policy

bd9 car is an online gaming and sports betting platform operating for Bangladeshi users. We believe that user privacy is a fundamental right. We therefore commit that your personal information will only be used for the purposes clearly stated in this Policy.

In this Policy, "user", "you", or "your" refers to anyone who visits the bd9 car site, creates an account, or uses any of our services. "We", "us", or "bd9 car" refers to the authority operating this platform.

This Privacy Policy may be updated from time to time. Any changes will take effect from the moment they are published on the site. We therefore recommend checking this page regularly.

2.1 Information Collected at Registration

When creating an account at bd9 car, the following information is collected from you:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID information required for identity verification
• Account details associated with your chosen payment method (such as your bKash, Nagad, Rocket, or Upay number)

2.2 Automatically Collected Information

While you use the site, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and language settings
• Records of pages visited and duration of visits
• Referral URL (how you arrived at the site)
• Gaming and betting activity logs
• Financial transaction records

2.3 Information Received from Third Parties

For completing the identity verification (KYC) process, we may use trusted third-party services. Information provided during that process also falls under this Policy.

Collected information is used only for the following purposes:

1. Account Management: Keeping your account active, verifying logins, and ensuring security.
2. Service Delivery: Processing gameplay, placing bets, and completing deposits and withdrawals.
3. Identity Verification: Preventing fraud and confirming users' age.
4. Customer Support: Resolving your complaints or queries.
5. Communications: Sending important account-related notifications.
6. Service Improvement: Analyzing site performance to improve the user experience.
7. Legal Compliance: Complying with applicable laws and assisting in dispute resolution.

bd9 car may share your information in specific circumstances. Those circumstances are described below:

4.1 Service Support Partners

We work with trusted technology partners for payment processing, identity verification, and technical services. These partners are only given the information needed for their specific function, and they may not use that information for any other purpose.

4.2 Legal Obligations

If a court or government authority requests information through a lawful order, bd9 car is obliged to comply. In such cases, we provide only the minimum information requested.

4.3 Fraud Prevention

To assist in investigations related to financial fraud or cybercrime, we may provide relevant information to the appropriate authorities.

bd9 car uses cookies and similar technologies on the site. Cookies are small data files stored on your device that help improve site functionality and the user experience.

5.1 Types of Cookies

• Essential Cookies: These are necessary for maintaining login sessions and ensuring core functionality. They cannot be disabled.
• Functional Cookies: Store your preferences, language settings, and customizations.
• Analytics Cookies: Monitor traffic across different sections of the site to help improve the service.

5.2 Cookie Controls

You can opt out of accepting cookies at any time by changing your browser settings. Please note that disabling cookies may cause some site features to stop working properly.

bd9 car uses industry-standard technical measures to keep your information secure. Our security measures include:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Firewall and intrusion detection systems
• Encrypted storage of sensitive data
• Regular security audits
• Staff data protection training
• Role-based access controls for data

6.1 Data Retention Period

Information is retained for as long as your account is active and for a defined period after it is closed. Retention periods are determined by legal obligations, dispute resolution needs, and fraud prevention requirements.

As a bd9 car user, you have the following rights:

7.1 Right to Know

You have the right to know what information we have collected from you and how it is being used. Contact support and we will provide this information.

7.2 Right to Correction

If there is any incorrect information in your account, you may request that it be corrected. Correcting information provided through identity verification may require supporting documents.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or ongoing disputes.

7.4 Right to Opt Out of Marketing

If you do not wish to receive promotional messages or offers from bd9 car, you can turn this off through your account settings or by contacting support. This decision will not affect account management communications.

bd9 car strictly follows a 21+ age policy. No one under the age of 21 is permitted to create an account. Age is verified at registration and identity documents may be requested if needed.

If a minor has created an account in any way and this comes to our attention, that account will be closed immediately. For more information on responsible gaming, please read our Responsible Gaming Guidelines.

The bd9 car site may contain content from various game providers. These third-party platforms have their own privacy policies, which are not covered by ours. bd9 car bears no responsibility for your information on third-party platforms.

Payment methods such as bKash, Nagad, Rocket, and Upay have their own privacy policies. During financial transactions, the relevant payment provider's policy will also apply to you.

bd9 car reserves the right to change this Privacy Policy at any time. Any changes will be published on this page with the update date shown at the top. For significant changes, registered users may be notified by email or message.

Continued use of the site after changes are made will be considered acceptance of the new policy. We therefore recommend visiting this page regularly. For answers to common questions, you can visit our FAQ section.

If you have any questions, complaints, or requests to correct information regarding this Privacy Policy, please contact our support team. Our team is ready to assist in both Bengali and English, 24 hours a day, 7 days a week.